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Pricing ​

Every product in your catalog has a wholesale cost — this is what you pay Pine Labs per transaction. You can then set a price adjustment to control what your users pay. This can be a markup (charge more) or a discount (charge less).

How Pricing Works ​

Face Value (standard product price)
  ± Price Adjustment (markup or discount)
  ──────────────────────────────────
  = What Your User Pays

Your margin is the difference between what your user pays and your wholesale cost.

Markup example — charge more than face value to earn a margin:

A RM 30 mobile reload costs you RM 29.55. You add a RM 0.50 fixed markup:

  • Face value: RM 30.00
  • User pays: RM 30.50 (face value + RM 0.50)
  • Your cost: RM 29.55
  • Your margin: RM 0.95

Discount example — charge less than face value to attract users:

A RM 30 mobile reload costs you RM 29.55. You set a RM 0.50 fixed discount:

  • Face value: RM 30.00
  • User pays: RM 29.50 (face value - RM 0.50)
  • Your cost: RM 29.55
  • Your margin: -RM 0.05 (loss)

Viewing Your Costs ​

From the Dashboard, you can see your cost discount for every product in the product catalog table. When you open a product, you can also see the cost and selling price for each denomination.

Setting Price Adjustments ​

Price adjustments let you control what your end users pay. You can configure adjustments per product from the Dashboard.

Two adjustment types are available. For each, you choose a direction (markup or discount) and enter a value:

Adjustment TypeHow It WorksMarkup ExampleDiscount Example
FixedAdd or subtract a fixed amount from face valueRM 0.50 markupRM 0.50 discount
PercentageIncrease or decrease the face value by a percentage3% markup3% discount

TIP

Price adjustments are optional. If you don't set one, your users pay the standard face value.

Loss Risk Warning ​

If your price adjustment is set too low, you could end up charging users less than your wholesale cost — resulting in a loss. The Dashboard will warn you in real time when you edit your price adjustment if it creates a loss risk.

Important

Wholesale cost and margin data is for your business only. Do not display this information to your end users.

What's Next ​

Pine Labs API Documentation